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Microsoft Outlook Level 2

Take control of your professional life by transforming your inbox into a highly automated productivity hub. This course moves beyond basic emailing to focus on advanced organization, time-saving automation, and collaborative features. You will learn to master Rules and Quick Steps, manage complex multi-calendar schedules, and protect your data with advanced Archiving and File Management. Designed for the busy professional, this course provides the tools to eliminate digital clutter and manage your communication with expert-level precision.

Duration

24 hours

Schedule

Flexible

Format

Open

Level

All Levels

Course Tuition$695
Registration Fee$100.00
Total Due$795

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Next Start Date:TBD
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The Microsoft® Outlook® Intermediate course is designed for individuals who need to manage high volumes of information without losing focus. In today's fast-paced environment, "Inbox Zero" is only possible through the use of sophisticated automation. This course teaches you how to deploy Rules and Quick Steps to handle repetitive tasks, allowing Outlook to sort, file, and respond to messages while you focus on high-priority work. Beyond messaging, the curriculum dives into the logistics of Team Collaboration and Sharing. You will learn how to assign task permissions, share calendars with colleagues, and manage meeting responses like a pro. The course also addresses the technical side of mailbox health, including Junk Email Filtering and Data File Management. You will gain the skills to import/export contact networks and use Archiving to ensure your mailbox remains fast and responsive, regardless of how much data you process daily.
1
Advanced Automation: Build custom Rules and Quick Steps to automate sorting, filing, and responding to frequent communications.
2
Mailbox Optimization: Manage mailbox size through archiving and data file settings to prevent performance slowdowns.
3
Calendar Architecture: Manage multiple calendars, set advanced viewing options, and track complex meeting responses.
4
Team Synergy: Assign delegate permissions and share calendars, contacts, and tasks to streamline group productivity.
5
Information Retrieval: Utilize advanced search, filtering, and grouping techniques to find any document or conversation instantly.
6
Contact Networking: Master the import/export of contact databases and the use of Electronic Business Cards.

The following are just some of the benefits our students achieve after completing this program:

Drastic Time Savings: By automating routine email filing and responses, students report a 30-50% reduction in time spent on manual inbox management.
Seamless Collaboration: Learn to manage schedules for yourself and others. Being able to share calendars and delegate tasks is a critical skill for project managers and administrative leaders.
Data Security & Reliability: Understand how to back up your critical business communications. Knowing how to manage .PST and .OST files ensures you never lose important client history or attachment data.
Reduced Digital Stress: Moving from a cluttered inbox to a structured system reduces cognitive load. Research indicates that professionals using advanced organizational tools report higher job satisfaction and lower levels of workplace anxiety.

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Free Retake Guarantee

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Certifications Earned

SB CertificateNAECOB

Prerequisites

MSOTL-L1| Basic English – Reading & Writing Skills

Commonly Associated Job Roles

  • Executive Assistant
  • Office Manager
  • Project Coordinator

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