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Microsoft Outlook Level 1

Establish a professional foundation in the world's leading communication and scheduling platform. This course takes you beyond simple emailing, teaching you how to transform Microsoft® Outlook® into a personal productivity hub. You will learn to manage professional correspondence, organize contact networks, and coordinate complex schedules using the Calendar and Task features. Whether you are using the desktop app or Outlook on the Web, this course provides the essential skills to stay organized and responsive in any business environment.

Duration

24 hours

Schedule

Flexible

Format

Open

Level

All Levels

Course Tuition$695
Registration Fee$100.00
Total Due$795

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Next Start Date:TBD
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In the modern workplace, your inbox is often your primary "To-Do" list. The Microsoft® Outlook® Basic course is designed to help you master this essential tool, moving from basic message handling to comprehensive information management. You will start by navigating the interface and learning the etiquette of professional digital communication, including advanced Formatting, Spell Checking, and the use of Illustrations and Attachments. A significant portion of the curriculum is dedicated to Total Organization. You will learn to use Flags, Categories, and Folders to ensure important messages never fall through the cracks. Beyond email, the course explores the power of the Outlook Calendar for scheduling meetings and appointments, and the Tasks module for tracking your daily responsibilities. By learning to customize your reading and response options—including how to Recall or Resend messages—you will gain the confidence to manage a high-volume professional workload with ease.
1
Communication Mastery: Compose, format, and manage professional email messages with attachments and custom signatures.
2
Information Organization: Implement a systematic approach to archiving and retrieving mail using folders, flags, and categories.
3
Scheduling Proficiency: Create and manage personal appointments and coordinate team meetings via the Calendar.
4
Contact Management: Build and maintain an organized Address Book to streamline communication with clients and colleagues.
5
Activity Tracking: Use the Tasks and Notes features to manage daily "To-Do" lists and project deadlines directly within Outlook.
6
Interface Customization: Adapt the Outlook desktop and web environments to match your personal working style and productivity needs.

The following are just some of the benefits our students achieve after completing this program:

Essential Workplace Readiness: Outlook is the global standard for corporate communication. Mastering these basics is a prerequisite for almost every office-based role, from entry-level administration to executive leadership.
Increased Responsiveness: Learn the tools that help you find information faster. Professionals who use Folders and Categories report a 25% increase in efficiency when retrieving archived documents or client history.
Improved Time Management: By integrating your email with your Calendar and Tasks, you stop "task-switching" between different apps. Centralizing your workflow in Outlook helps you stay focused on your most important goals.
Professional Communication: Avoid common errors by mastering Spell Check, Message Tracking, and Recall features. Sending clean, well-organized messages enhances your professional reputation and ensures your message is taken seriously.

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Free Retake Guarantee

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Certifications Earned

SB CertificateNAECOB

Prerequisites

Basic Computer Skills| Basic English – Reading & Writing Skills

Commonly Associated Job Roles

  • Administrative Assistant
  • Front Desk Agent
  • Office Manager

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