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NAECOB ApprovedMicrosoft Certified

Microsoft Outlook Associate

Master the world's leading personal information manager to streamline your professional communication and productivity. This course goes far beyond basic emailing, teaching you how to transform Microsoft Outlook into a powerful command center for your workday. You will learn to automate your inbox, manage complex schedules, track professional tasks, and organize contact networks effectively, all while preparing for the Microsoft Office Specialist (MOS) international certification.

Duration

48 hours

Schedule

Flexible

Format

Open

Level

All Levels

Course Tuition$1,295
Registration Fee$100.00
Total Due$1,395

Save money with our full payment discount

In the modern workplace, email is the pulse of business communication. However, the true power of Microsoft® Outlook® lies in its ability to integrate messaging with calendar management and task tracking. This course is designed to help students move from "inbox overload" to total digital organization. You will gain hands-on experience in Managing Mailboxes, utilizing Automated Rules, and organizing data into efficient folder structures. The curriculum provides a deep dive into Activity Management, teaching you how to schedule multi-person meetings, manage shared calendars, and track professional responsibilities using Tasks and Notes. You will also explore technical aspects such as Managing Data Files and modifying message properties to ensure your communications are secure, professional, and impactful. By mastering these tools, you will transition from simply sending emails to managing a sophisticated corporate communication system.
1
Efficient Messaging: Master professional message formatting, attachment handling, and the customization of message options.
2
Inbox Mastery: Implement advanced organization techniques using folders, categories, and automated rules to manage high volumes of mail.
3
Calendar & Scheduling: Coordinate complex appointments and team meetings while managing multiple calendar views.
4
Advanced Contact Management: Build and maintain detailed contact networks and distribution groups for seamless communication.
5
System Optimization: Manage Outlook data files, archive old communications, and customize the interface for maximum personal productivity.

The following are just some of the benefits our students achieve after completing this program:

Microsoft Global Certification: This course is the official pathway to the Microsoft Office Specialist (MOS): Outlook Associate credential. This certification proves to employers that you possess the elite organizational skills required in fast-paced corporate environments.
Time Management Excellence: Professionals who master Outlook automation and task management report saving an average of 3 to 5 hours per week otherwise spent on manual organization and "email chasing."
Enhanced Professional Image: Learn to use features like professional signatures, delayed delivery, and voting buttons. Research indicates that clear, well-organized communication correlates with higher perceived competence in the workplace.
Administrative Leadership: High-level Outlook proficiency is a prerequisite for executive assistants, project coordinators, and office managers. In 2025, recruiters continue to rank "Calendar and Inbox Management" as a top-three essential skill for administrative leadership roles.

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Certifications Earned

Microsoft AssociateMicrosoft

Prerequisites

Basic Computer Skills| Basic English – Reading & Writing Skills

Commonly Associated Job Roles

  • Administrative Assistant
  • Executive Assistant
  • Office Manager

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